What's changed
If our monitoring detects a problem with Game Servers, the Web Panel or the Network while you have an active server, we'll email you. If your Discord account is linked, you'll also get a Discord DM. When it's fixed, you get a second message.
You don't need to sign up for these, and there's no need to open a ticket while we're already working on it. You'll get at most one alert per service per hour, even if a service goes up and down repeatedly.
Want alerts for every incident, including website issues? Subscribe on the status page.