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Frequently Asked Questions
Everything you need to know about ordering, billing, and running your service on NGP Cloud.
Getting Started
Pick a plan from Pricing, add it to your cart, and check out. Game servers, VPS, and bot hosting are provisioned automatically right after payment - no manual setup wait.
Billing & Payments
Servers & Performance
Account & Support
Security & Compliance
Need step-by-step instructions?
More answers in our Help Center - guides for setup, billing, servers and troubleshooting.
Visit the Help Center