Improved
Custom server prices now match each game's plans
The custom server builder now prices RAM per game, worked out from that game's plans, so a custom build costs about the same as a plan with the same specs.
- NewApproved members of our reseller program can now top up a balance and create game and bot servers, web hosting, databases, VPS and domains for their own customers through an API, at their wholesale price.Read more about A reseller dashboard and reseller API
- ImprovedCircum, on the website, in Discord and in support tickets, now answers questions about NGP Cloud itself from our own pages: locations, payment methods, billing periods, renewals, refunds, cancelling, uptime and the reseller program.Read more about Circum knows more about NGP Cloud
- ImprovedIf you rename a server in the game panel, or a server is deleted there, your dashboard shows it within about a minute.Read more about Renaming or deleting a server in the game panel updates the website
- ImprovedEvery NGP Cloud account now gets its game panel login, with the same email, as soon as the account is created, instead of at the first order.Read more about A game panel login for every account
- ImprovedIn a support ticket, Circum answers first. As soon as a member of our team writes in the ticket, Circum stops replying, so you talk to one person.Read more about Circum steps back when our team replies to your ticket
- NewYou can now pick the processor for a game or bot server. Intel is our budget line and is available today; AMD EPYC and AMD Ryzen 9 are our performance lines and show as coming soon until their machines are ready.Read more about Intel game servers, with AMD EPYC and Ryzen 9 on the way
- FixedThe "Deploy Bot Hosting" and "Deploy Cloud VPS" buttons on the Services page opened the game server prices. They now open the bot hosting and VPS plans.Read more about Discord Bot Hosting and Cloud VPS links on the Services page
- NewWhen you sign up, change your password or reset it, we now check the new password against Have I Been Pwned, a public list of passwords leaked in data breaches. If it is on that list, we ask you to choose another one.Read more about Passwords found in data breaches are turned down
- ImprovedA message Circum 1.5 answers now counts at least 2M of your daily AI tokens, so on today's 5M a day you get about three Circum 1.5 messages. Circum 1.0 is unchanged.Read more about Each Circum 1.5 message now uses at least 2M tokens
- NewNew guides on picking Minecraft server, game server, Discord bot and website hosting in India: what affects ping, how much RAM you need and what to check before you pay.Read more about Guides to choosing hosting in India
- ImprovedNGP Cloud now publishes its MCP connector in the standard places AI agents and registries look, so the ones that support it can find it and see what it does without you giving them the address.Read more about AI apps can find our MCP connector by themselves
- FixedThe Diwali look now shows only for the five days of Diwali, from Dhanteras on 6 November to Bhai Dooj on 11 November, instead of for weeks before and after.Read more about Festival decorations now follow the real festival days
- FixedA chart, diagram or interactive widget the AI puts in the canvas is now drawn there instead of showing its raw data, and the AI no longer says it can't do things it can.Read more about Charts in the canvas are drawn, and the AI knows everything it can do
- ImprovedShare a link to any NGP Cloud page on Discord, WhatsApp, X, Facebook or Slack and the preview now shows that page's own title and description, not the home page's.Read more about Links to our pages preview with their own title
- NewIn the AI chat, type @ and pick a member of the AI team, like @Plum the log detective, to hand them the job. Or pick one of your servers so the assistant knows exactly which one you mean.Read more about Type @ to call on the AI team or name a server
- ImprovedWhen the assistant writes a Minecraft plugin, the canvas opens and you watch each file being written. It builds the plugin and fixes errors until it works, and can now take on big plugins with a database and a web dashboard.Read more about Watch the AI write your plugin, and build big full-stack plugins
- ImprovedThe Download button on the AI canvas now opens a list of formats: PDF, Word, Excel, CSV, web page, Markdown and plain text.Read more about Download the canvas as PDF, Word, Excel and more
- ImprovedThe model picker next to the prompt box now lists just Circum 1.5 and Circum 1.0. Point at one to see its thinking levels, from Low to Max, and pick a level to switch to that model and level at once.Read more about Pick Circum and its thinking level in one go
- NewDescribe a plugin and the assistant writes it, builds it into a .jar and fixes any errors itself until it builds. Then it can put it on your server.Read more about The AI writes and builds Minecraft plugins
- NewRun a public network: a Velocity proxy in front, with a lobby and game servers behind it. The assistant plans it with you and links your servers together.Read more about The AI builds Minecraft networks with you
- NewThe AI assistant can join your Minecraft server as a player named Circum: to check what players see, or to stay and answer your players' questions in chat.Read more about Circum can join your Minecraft server
- ImprovedEach token Circum 1.5 reads and writes now counts 5 times against your daily AI allowance. Circum 1.0 still counts each token once.Read more about Circum 1.5 uses your daily tokens 5× faster
- ImprovedThe thinking panel above each answer now shows the assistant's thinking as it works, not just the steps it takes.Read more about See what the AI is thinking
- NewThe AI assistant now runs on Circum 1.5, a larger and more capable model. It gives better answers and replies faster in the AI chat, support tickets and the Discord bot.Read more about Circum 1.5 is here
- NewAsk for a PDF quote, a Word document, a spreadsheet or a slide deck and the assistant makes it for you to download. It can also show interactive charts, diagrams and small tools right in the chat.Read more about The AI makes PDFs, Word, Excel and PowerPoint files, charts and diagrams
- ImprovedPython, JavaScript, TypeScript, Bash, Ruby, PHP, Perl, Lua, R, SQL, C, C++, Go, Rust and Java now run in the assistant's secure sandbox.Read more about The AI runs code in 15 languages
- NewSay "switch my server to 1.21.4" and the assistant does it: a backup first, then it stops the server, installs the new version and starts it again.Read more about Ask the AI to change your Minecraft version
- FixedPreviews of pictures you attach, and videos and sound the assistant reads, were blocked. They work again, and so does the Preview button for HTML in answers.Read more about Picture, video and sound attachments in the AI chat work again
- ImprovedWith several tabs open, each one now shows what it is: the server and section, the ticket, or the dashboard tab.Read more about Browser tabs show which server or ticket is open
- NewA new Minecraft server no longer gets stuck on "You need to agree to the EULA". Accept it with one button and the server starts.Read more about Accept the Minecraft EULA from the console
- FixedThe version list failed to load on Paper servers. It works again and now offers the newest Minecraft versions, such as 26.3.Read more about The Version tab works again, now with Minecraft 26.x
- ImprovedThe AI assistant now knows every plan with its exact price and specs, and ticket replies are checked against our plan list before they are sent.Read more about The AI suggests the right plan at the right price
- ImprovedThe ticket assistant answers several quick messages with one reply, steps back once a staff member takes your ticket, and replies in English unless you write in another language.Read more about Clearer, calmer replies in support tickets
- FixedSigning up for the newsletter on the blog showed an error. It now works, and you confirm your address from your inbox.Read more about Newsletter sign-up on the blog works again
- NewThe NGP Cloud MCP connector can now browse, read, write, edit, rename and delete files on your servers.Read more about Read and edit your server's files from Claude, ChatGPT and other MCP apps
- NewBring a singleplayer world or one from another host: upload it as a .zip and it replaces the world on your server.Read more about Upload your own Minecraft world
- FixedPeople you add to a server now see it on their dashboard and can use the parts you allowed: console, power, backups or just viewing.Read more about Sharing a server with friends now works
- NewEach finished backup in the Backups tab now has Restore, Lock and Delete buttons, so you no longer need the panel for any of it.Read more about Restore, lock and delete backups from your dashboard
- NewLet players on phones, tablets, Windows and consoles join your Java server with one click, no Java account needed.Read more about One-click Bedrock crossplay for Minecraft servers
- NewPaste a Discord webhook and get a message when your server goes offline, crashes, finishes a backup or is about to renew.Read more about Server alerts in your own Discord channel
- NewMinecraft servers now have a player history graph, with the peak, the average and the last count, over the last day, week or month.Read more about See how many players were online
- NewNew switches in your dashboard settings for offers, the newsletter, product updates, renewal reminders and resource alerts.Read more about Choose which emails you get
- NewYour settings now list every device signed in to your account, your recent sign-ins, and a button to sign out of all other devices.Read more about See where you're signed in, and sign out other devices
- NewOne click in your settings downloads everything we store about your account as a single file.Read more about Download a copy of your data
- NewFor Diwali, Dussehra, Christmas, New Year, Makar Sankranti, Holi, Republic Day and Independence Day the site puts on a festive look by itself, and takes it off again afterwards.Read more about The website dresses up for festivals, starting with Diwali
- ImprovedNGP Cloud's AI assistant now has a name: Circum. Ask her who she is, in English, Hindi or Hinglish, and she'll tell you.Read more about Say hi to Circum
- FixedEquations in AI answers now appear as real maths instead of raw code, the thinking panel is formatted like answers, and opening another chat always works.Read more about Maths shows properly in the AI chat, and old chats open reliably
- NewCircum 1.0 now has plans: Free, Plus, Pro and Ultra. As a launch offer, everyone gets everything in Ultra free until 1 November.Read more about AI plans, and everything free until 1 November
- ImprovedThe language menu in the AI chat is gone: the assistant always answers in the language you write in. On bigger jobs it hands parts to a team of 18 named specialists, shown as small orbs that look around while they work.Read more about Meet your AI team, and replies in your own language
- ImprovedTwo-factor sign-in now protects your whole account, backup codes work at sign-in, the AI connector screen shows where access goes, and Auto mode asks before risky changes.Read more about Security improvements: two-factor sign-in, backup codes and AI Auto mode
- ImprovedThe AI assistant now gets its answers from a second, faster service first, so replies start sooner and "The AI models are busy" shows up much less.Read more about Faster AI replies, and "busy" far less often
- NewA new AI tab on your dashboard shows how you use the AI assistant: sessions, messages, total tokens, active days, your peak hour and your longest streak.Read more about Your AI stats on the dashboard
- NewFile edits, renames, new folders, plugin installs and small deletes the assistant makes now have an Undo button, so you can put things back with one click.Read more about Undo changes the AI assistant makes to your server
- ImprovedBefore offering to install a plugin or mod, the assistant checks it works with your server's software and Minecraft version, and warns you about anything it clashes with.Read more about The AI assistant checks a plugin fits before installing it
- NewThe assistant compares your server's CPU, RAM and disk use over the last two weeks with its plan, and tells you whether to upgrade, downgrade or stay, with a link to the plans.Read more about Ask the AI assistant if your server is on the right plan
- NewPick a reply language in the prompt box: Hindi, Hinglish, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada or English, or let it reply in the language you write in. Voice input now works in every browser.Read more about Talk to the AI assistant in Hindi and other Indian languages
- NewSave any AI chat as a Markdown file or a PDF, or create a public link anyone can open to read it.Read more about Export an AI chat, or share it with a read-only link
- NewClick the tokens counter at the top of the AI page to see a chart of your token use over the last 30 days.Read more about See how many AI tokens you use each day
- FixedThe assistant now splits comparisons and multi-server checks between sub-agents, no longer stops partway with a half-finished step, and its thinking panel shows clear steps.Read more about The AI assistant handles big jobs more reliably
- NewTell the assistant about your servers, your plans or how you like answers, and it remembers them in your next chats, so you don't have to explain again.Read more about The AI assistant remembers you between chats
- ImprovedThe small chat window answers questions and looks into problems with your servers. For changes, code and longer work it sends you to the full AI assistant.Read more about The chat window on every page is now a quick help chat
- NewAttach a video, such as a screen recording of a bug, or an audio file such as a voice note, and the assistant looks through it, listens to it and tells you what it finds. It still reads images, and big photos now upload faster.Read more about The AI assistant can watch videos and listen to audio you attach
- NewWhen the assistant needs your choice before it can go on, such as which server, which version or which way to do something, it asks you with options you can click instead of guessing.Read more about The AI assistant can ask you questions with answers to click
- ImprovedCircum 1.0 levels no longer have a fixed price. Each reply uses every token the AI actually reads and writes, and every reply now appears word by word, even when the assistant is checking your servers first.Read more about AI replies now cost the tokens they use, and stream as they are written
- NewWhen you ask for something longer, such as a guide, a config file, a script or a web page, the AI now writes it in a canvas beside the chat, where you can edit it, preview it, copy it or download it.Read more about Canvas: write and edit longer things with the AI, side by side
- NewFor complex requests the assistant now starts sub-agents that work on different parts at the same time. It can also search the internet and read web pages, and download plugins from SpigotMC and GitHub as well as Modrinth.Read more about The AI assistant can split up big jobs, search the web and install plugins from more places
- NewThe AI assistant now runs on Circum 1.0. Pick Low, Medium, High, Extra or Max in the prompt box, and choose whether it asks before changing things (Manual) or just does the safe ones (Auto).Read more about Circum 1.0: choose how hard the AI thinks, and Manual or Auto mode
- NewThe assistant can look through your server's files, change configs, and add or remove plugins and mods for you.Read more about The AI assistant can now work with your server files and plugins
- NewPython and JavaScript the AI writes now run by themselves in a secure sandbox, so you get the actual result of a calculation or script, not just the code.Read more about The AI assistant can now run code
- NewInvite other NGP Cloud users into an AI chat so you can work through a problem together, and open your chats from Claude, ChatGPT or any MCP app.Read more about Share AI chats with your team, and read them over MCP
- ImprovedWith Agent on, the assistant reads your server logs and settings, runs console commands like list and tps, searches the help center, and prepares changes for you to confirm.Read more about The AI agent can now check your logs and run commands
- NewThe console now has one-click shortcuts for each game, and explains common crashes and out-of-memory errors in plain language.Read more about Console shortcuts and crash explanations
- NewChange server.properties and common plugin config files with described fields instead of a raw file, including a safe way to change the world seed.Read more about Edit server settings with a form
- NewSee who is online with kick, ban, op and whitelist buttons, and search your server logs across days to find when something happened.Read more about Player list and log search
- NewChange your server version with a backup and a plugin check first, and schedule automatic restarts with a countdown message to players.Read more about Switch Minecraft version and restart automatically
- RemovedThe free server duplicate action is no longer available.Read more about Duplicate Server (Free) has been removed
- NewThe installer now has an Installed & updates tab that finds plugins and mods with a newer version, with an Update button on each and Update all.Read more about See and update outdated plugins and mods
- FixedIn Discord tickets the assistant now keeps answering every message and collects the details staff need for requests like a world seed change.Read more about The ticket assistant no longer goes quiet mid-conversation
- NewMy Servers lists all your servers with live status and power buttons, and each server now has its own page with a console, usage graphs and details.Read more about A page for each of your servers, with a colour console
- ImprovedUsage History now has a disk graph next to CPU and memory.Read more about Disk usage added to server usage history
- NewWhole dedicated machines in Frankfurt, Germany are now listed next to our VPS plans, and any plan that is sold out is clearly marked Out of Stock.Read more about Dedicated servers on the VPS page
- RemovedThe AI assistant no longer creates images, and the Skills, Scheduled, Library and Projects sections are gone, so the page focuses on answering your questions.Read more about Image generation and extra panels removed from the AI assistant
- ImprovedReplies now appear as they are written, with a Stop button, and the AI page gets search, renaming, copy and regenerate.Read more about A faster, more capable AI assistant
- ImprovedThe NGP Cloud MCP connector now has setup steps for ChatGPT and Manus, so you can manage your servers from them the same way as from Claude.Read more about Connect ChatGPT and Manus, not just Claude
- NewWeb hosting and database plans now appear on your dashboard's Overview tab, with their status, username, renewal date and a Manage button that opens the Hosting Panel.Read more about Your web hosting and databases now show in your dashboard
- FixedYour server's CPU, memory, disk and network history was only being saved while the server was offline. It's now saved every minute while it runs, so the usage graph shows real data.Read more about Usage graphs now record running servers
- ImprovedA busy server could send you a resource alert every minute. You now get at most one per server in 24 hours, and alert emails have an unsubscribe link.Read more about Resource alerts now come at most once a day per server
- NewThe Build Your Custom Server section is now on the CS:GO, Rust, GTA 5, ARK and Hytale plan pages, not just Minecraft.Read more about Build a custom server for any game
- FixedPurchases paid with PayPal didn't credit the referrer's reward. They now do, on the referred customer's first purchase, like every other payment method.Read more about Referral rewards now credited for PayPal purchases
- ImprovedIf you email a question to the wrong NGP Cloud address, like a billing question to [email protected], you now get a reply telling you which address to use.Read more about Emailed the wrong NGP Cloud address? We'll point you to the right one
- NewA new "Duplicate Server (Free)" action spins up a second copy of your server - same plan, egg and settings - so you can try a plugin or modpack update without touching the one people are playing on.Read more about Duplicate a server for free to test changes safely
- NewSet a free yourname.ngpcloud.fun address for your server right from your dashboard - no more sharing a raw IP and port with your players.Read more about Give your server a free custom address
- NewIf your server's CPU, memory or disk usage stays high, you'll now get a notification and an email about it - not just find out when something crashes.Read more about We'll tell you when your server is running low on resources
- NewEvery backup in the Backups tab now has a Download button, so you can keep your own copy without needing SFTP.Read more about Download any backup straight from your dashboard
- NewA new "Install Mod/Plugin/Modpack" action on your Minecraft server searches Modrinth, SpigotMC and CurseForge and installs your pick directly - no SFTP needed.Read more about Search and install mods, plugins and modpacks from your dashboard
- NewConnect Google Drive from the Backups tab and every backup you create there is pushed to your own Drive automatically once it finishes - a copy that survives even if the node it was taken on doesn't.Read more about Auto-push backups to your own Google Drive
- NewThe game panel now shows each server's plan, expiry date and billing status, warns you before a renewal is due, and links straight to billing and support.Read more about Billing, service status and help, right in the game panel
- NewCS:GO and FiveM servers now ask for their Steam token or FiveM license key at checkout, so they are ready as soon as you pay. Rust gets its RCON password set automatically.Read more about Checkout asks for the keys your game server needs
- ImprovedIf you already had a game panel account with the same email, signing up on the website now links to it instead of failing to set up your server.Read more about Your existing game panel account is linked when you sign up
- FixedPaying for an order now sets up exactly the servers you bought, with one billing entry and one confirmation email, even when payment confirmations arrive at the same moment.Read more about Every order is set up exactly once
- FixedAutomatic setup now gives every new server exactly the RAM, disk space and CPU of the plan you bought, including custom builds and Discord bot plans.Read more about New servers get exactly the resources of their plan
- FixedChanging your server's plan from the dashboard now resizes it correctly, keeping its address and port.Read more about Plan upgrades and downgrades apply reliably
- ImprovedOrders without a chosen location are now placed automatically on a node with room for your server and a free port.Read more about New servers are placed on a node automatically
- FixedThe getting-started checklist on your dashboard now ticks off the console, backups and referral steps when you open them, so it can finally be completed.Read more about The getting-started checklist can now be finished
- ImprovedCollaborators on a support ticket now see new replies the moment they are posted, just like the ticket owner.Read more about Ticket collaborators see new replies live
- FixedEvery Discord link on the website, in our help articles and emails, and in the Discord bot now opens our server. The old invite had expired.Read more about Discord links work again
- FixedThe View Invoice button on your dashboard's Payments tab opens your invoice again instead of showing an error.Read more about View Invoice works again
- FixedChanging a server's game at checkout no longer occasionally leaves an egg from the previous game selected.Read more about Switching game at checkout keeps the right server egg
- FixedThe live console no longer shows every line twice after reconnecting, and the Backups tab always shows the server you picked.Read more about Console and backups fixes
- FixedA server card no longer shows a blank RAM/CPU line, and the Uptime figure sits level with CPU, Memory, Disk and Network instead of below them.Read more about Two display fixes on your server cards
- ImprovedThe Claude (MCP) connector gained six new tools - create backups, list databases, view resource history, check your billing history, and open or check support tickets.Read more about Claude connector can now do a lot more
- NewA new MCP Server page explains how to connect Claude to your account and lists every tool it can use.Read more about MCP server documentation page
- ImprovedEvery example in the API docs is now available in cURL, Node.js, Python, Java and PHP - pick a language once and the whole page switches.Read more about API docs now have examples in five languages
- ImprovedThe Discord bot commands page moved to /docs/bot, alongside the API and MCP docs. Old links still work.Read more about All documentation now lives under /docs
- FixedFiles added to your support ticket, including ones posted in its Discord channel, now show up in your dashboard straight away instead of after a refresh.Read more about Ticket attachments now appear live
- NewEach changelog entry now has its own page with the full details, how to use it, and links to where to find it.Read more about Every update now has its own page
- ImprovedFilter the changelog to show only New, Improved, Fixed or Removed updates, with the latest update highlighted at the top.Read more about Filter the changelog by type
- NewSubscribe at the bottom of the changelog to get an email when we publish product updates - and optionally a Discord DM.Read more about Get notified about new updates
- NewLive server console in the dashboard - watch your server boot and send commands without opening the panel.Read more about Live server console in the dashboard
- NewA getting-started checklist appears on your dashboard after your first purchase, guiding you through linking Discord, checking your console, and more.Read more about Getting-started checklist on your dashboard
- NewEvery plan page now has a full comparison table - RAM, CPU, storage and features side by side across every tier.Read more about Plan comparison tables on every plan page
- NewCheckout gets a sticky "Pay Now" bar on phones so you never have to scroll back up to pay.Read more about Sticky Pay bar at checkout on phones
- NewCheckout can now charge a card you've saved to your account - it switches on as soon as card payments are back.Read more about Pay with a saved card at checkout
- ImprovedRedesigned checkout: your order summary now stays visible on the left while you fill in details, server setup, and payment on the right.Read more about Redesigned checkout
- ImprovedIntel Xeon is now available on VPS plans.Read more about Intel Xeon available on VPS plans
- ImprovedYou'll now get an email/Discord alert if an outage affects your active server, and another once it's resolved.Read more about Alerts when an outage affects your server
- FixedHytale, GTA 5, and CS:GO plan pages now correctly highlight the Pro tier as "Most Popular" (previously only Minecraft showed this correctly).Read more about "Most Popular" badge on Hytale, GTA 5 and CS:GO plans
- FixedIntel Xeon is no longer offered (or discounted) for custom game servers - Xeon is VPS-only.Read more about Intel Xeon no longer offered for game servers
- NewConnect your NGP Cloud account to Claude via MCP - list your servers, check their status, run power actions and console commands, and see backups from a conversation.Read more about Connect your account to Claude (MCP)
- NewOpening a support ticket now also creates a private Discord channel for it - staff replies there show up live in your dashboard ticket, and vice versa.Read more about Support tickets now sync with Discord
- NewAttach any file type to a ticket, not just images - videos and documents now upload and preview inline too.Read more about Attach any file type to a ticket
- NewCheck a dashboard ticket's status from Discord with /ticket-status.Read more about Check a ticket from Discord with /ticket-status
- NewAdded a Discord Bot Commands page listing every command the bot supports.Read more about Discord bot commands page
- ImprovedPricing page now includes full Web Hosting and Database Hosting plan tabs alongside game servers and VPS.Read more about Web Hosting and Database Hosting on the pricing page
- ImprovedRedesigned the order confirmation screen and saved payment method selector at checkout.Read more about New order confirmation screen
- ImprovedStatus page now lets you show or hide historical incidents.Read more about Incident history on the status page
- FixedMinecraft plans page now correctly highlights the Pro tier as "Most Popular".Read more about "Most Popular" badge on Minecraft plans
- NewYou can now update your name and email address from the dashboard's Settings tab.Read more about Change your name and email from the dashboard
- NewSave a card to your account - Payment Methods in the dashboard lets you add or remove saved cards for faster checkout.Read more about Save a card to your account
- ImprovedCheckout now shows each game's real logo in your order summary instead of a generic icon.Read more about Game logos in the checkout summary
- NewAdded more verified customer reviews across our plan pages.Read more about More customer reviews on plan pages
- NewSave more with quarterly (5% off) or annual (20% off) billing, now available on every hosting plan.Read more about Quarterly and annual billing discounts
- NewPay with cryptocurrency (Bitcoin, Ethereum & 100+ others) at checkout via CoinPayments.Read more about Pay with cryptocurrency
- FixedFixed autopay setup for Cashfree, which previously failed to complete the recurring-payment authorization.Read more about Autopay setup fixed
- NewUpgrade or downgrade a server's plan directly from the dashboard - upgrades are prorated for the time left in your billing cycle, downgrades are free and instant.Read more about Upgrade or downgrade a plan from the dashboard
- NewView CPU and memory usage history (24h/7d/30d) for any server from the dashboard, not just live stats.Read more about CPU and memory usage history
- NewSet up or cancel automatic renewal right from Discord with /autopay and /autopay_cancel.Read more about Manage autopay from Discord
- NewWeb Hosting plans are live - 7 tiers from ₹99 to ₹1,799/month with free SSL, SSD storage, and our custom control panel.Read more about Web Hosting is live
- ImprovedFixed layout issues across several pages on mobile, including the login screen and a few policy pages.Read more about Mobile layout fixes
- FixedFixed PayU and PayPal payments that were failing to complete for some customers.Read more about PayU and PayPal payments fixed
- FixedReferral links are now credited correctly even when you confirm your email on a different device or browser tab.Read more about Referrals credited across devices
- ImprovedDeleting your account now requires an extra confirmation step to prevent accidental deletions.Read more about Extra confirmation before deleting your account
- ImprovedClearer messaging on the dashboard when a server isn't linked to your account for management - open a ticket and we'll link it.Read more about Clearer message for unlinked servers
- NewAdded a customer reviews section to our About page.Read more about Customer reviews on the About page
- NewMinecraft hosting page now shows real customer reviews and ratings.Read more about Reviews on the Minecraft hosting page
- NewPublished llms.txt so AI agents and assistants can read about our plans and docs directly.Read more about llms.txt for AI assistants
- ImprovedAccessibility improvements across the site for screen reader and keyboard navigation.Read more about Accessibility improvements
- RemovedRetired the AI Server Troubleshooter tool.Read more about AI Server Troubleshooter retired
- RemovedDiscontinued our Seoul, South Korea location.Read more about Seoul location discontinued
- NewPublic API for customers - list your servers, check live resource usage, run power actions, and manage backups programmatically. Create a key from the dashboard's API tab.Read more about Public API for your servers
- NewRate your support experience - a quick 1-5 star prompt after a ticket closes.Read more about Rate your support experience
- NewTransfer server ownership to another account - the recipient must accept before anything changes.Read more about Transfer a server to another account
- NewDatabase Hosting is live - MySQL, PostgreSQL, MongoDB & Redis plans from ₹99/month.Read more about Database Hosting is live
- NewAdded Brand and FAQ pages.Read more about Brand and FAQ pages
- ImprovedThe AI ticket assistant now keeps helping with follow-up questions instead of going quiet after one reply - a staff member takes over whenever they choose to.Read more about AI ticket assistant answers follow-ups
- NewAttach images to ticket replies, and invite collaborators onto your tickets (subject to staff approval).Read more about Ticket image attachments and collaborators
- ImprovedTicket detail view is now its own page with a shareable link, instead of a popup - refreshing no longer loses your place.Read more about Tickets have their own page
- FixedReferral codes now work correctly for every friend you refer, not just the first one.Read more about Referral codes work for every friend
- ImprovedMore reliable passkey registration.Read more about More reliable passkeys
- NewPost-ticket satisfaction tracking on the Discord bot, plus a new /ask command and automatic Discord reminders before a server expires.Read more about Discord bot: /ask, expiry reminders and ticket ratings
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